Sonny’s BBQ is an American barbecue restaurant chain which was founded in 1968 by Floyd ‘Sonny’ Tillman. The company has been headquartered in Maitland, Florida, United States. And currently Sonny’s BBQ are having over 113 outlets over the area of Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, and Tennessee.
Sonnysfeedback Customer Satisfaction Survey:
Sonny’s BBQ have created an online method for collecting the feedbacks of their customers regarding the products and services they are providing, which is known as sonnysfeedback Customer Satisfaction survey. Basically in the Sonny’s BBQ Customer Satisfaction survey Customers are asked certain questions regarding what did they experienced during their visit to the Sonny’s BBQ outlet. It is very easy to complete the sonnysfeedback survey and not even time consuming, it will take hardly few minutes to get completed. In return for giving there valuable time to the survey the customers are getting an opportunity to win amazing rewards. sonnysfeedback survey is beneficial for the company and for the customers as well. Through the survey Sonny’s BBQ are getting to know that where they are required to bring changes in their products and services so as to increase the satisfaction level of their customers. And the customers are having a chance to speak out their mind and can get amazing rewards in return.
Rewards of Sonny’s BBQ Customer Satisfaction survey:
The customers are having a marvellous opportunity to win amazing prizes which are:
- Free gift card balance.
- Discounts on products at their next visit to the Sonny’s BBQ store.
- Free food.
- And sweepstakes points.
Rules for the sonnysfeedback Survey:
There are some rules which must be followed by a user to take the survey:
- The person who is taking the sonnysfeedback survey must have attained the age of 18. As the person is not allowed to take the survey if he/ she is a minor or below the age of 18.
- A single purchase receipt can be used only once for taking the survey i.e. only one sonnysfeedback survey is allowed from one purchase receipt.
- And the user is required to be a legal resident of United States, United Kingdom, and Canada.
Requirements for sonnysfeedback survey:
It is mandatory for a customer to have all the required requisites at the time of taking survey as without these things it is impossible to take part in the sonnysfeedback survey and win a validation code. And these things are as follows:
- Firstly a user is required to have a device which can be a computer, laptop or a smartphone. The survey is compatible with the smartphone version as well.
- Next the device must be connected with a good internet or wifi connection so as to get access at the Sonny’s BBQ Customer Satisfaction survey online.
- Then a purchase receipt from Sonny’s BBQ store is mandatory as for getting started with the survey a user is required to enter some details and these details will be present on the purchase receipt only.
- And lastly the user must have basic knowledge of English and Spanish language to take sonnysfeedback survey.
Steps involved in completing sonnysfeedback Customer Satisfaction survey:
- Firstly by using the default browser of device through internet connection visit to the official site of Sonny’s BBQ survey at sonnysbbq.com.
- Then the user will reach a page which will be asking to enter the receipt code. Enter the code from the purchase receipt.
- After that user can see an option of choosing the preferred language. Choose one language among the two i.e. Spanish and English language.
- Now a page will appear asking to rate the questions from satisfied to dissatisfied. The questions will be about the most recent visit experience, quality of food, environment and interior of store, behaviour of staff members etc. The user is required to answer them honestly.
- Here the user can also list down the problems or issues he/ she faced during there visit.
- Lastly click on the “submit” button.
- And at the end the user will receive a validation code, which can be used to redeem for getting discounts on products, free food on his/ her next visit.
The sonnysfeedback Customer Satisfaction survey was created to collect the feedbacks of their customers. And in return the customers are getting amazing rewards. The survey is working as a communication tool between the company and the customers, as the customers are allowed to provide their suggestions and the company is working on them to increase satisfaction level of customers. But for taking the survey there are some rules which are mandatory to be followed and also there are some steps involved in completing the sonnysfeedback survey. It can be concluded that Sonny’s BBQ are more customer oriented and that’s why they have achieved so much, they always tries to make themselves better to increase the satisfaction level of customers. And the Sonny’s BBQ Customer Satisfaction survey is majorly helping them for developing themselves.